Customer experience is an ongoing challenge, but also your greatest opportunity to leave your competitors in the dust. Post 2 in our Seven Steps to CX Nirvana series …
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No organization will thrive for long without a sound strategy. We roll up our sleeves and work with you to develop the right data-driven strategic plan for your organization. Increase your profits, leave competitors in the dust, and unite your organization with a shared purpose.
Boost your marketing capabilities and customer engagement in today’s disruptive marketplace. We help you structure your organization for change, improvement, and attack. Whether you’re an established company or a start-up, we’re here to help with strategy and implementation.
Compelling branding helps you connect with your target customers on an emotional level, and gives them a reason to choose you over your competitors—and to keep choosing you. We help you take charge of your reputation and tell the right story for your brand.
Whether you’re a small, mid-sized, or larger organization, our advanced analytics give you the data and visualization you need to optimize customer engagement, operational efficiency, and market insight. We help you make sense of the data and transform it into meaningful, actionable steps.
Our brand audits provide a thorough, in-depth evaluation of your current market position, along with crucial insights to help you understand your strengths and weaknesses. Discover new ways to differentiate from your competitors, even if you’re offering similar products or services.
So much depends on getting relevant data to your decision-makers when they need it. Our expert consultants provide Business Intelligence services you can rely on to make informed strategic decisions for your organization. We help you identify key influences, analyze your data, and apply the insights throughout your business.
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What Our Clients Say
We aim for success. Here are a few words from our clients.
Launching online business services: "The Cooper Group’s ability to think outside the box was extremely valuable for our department as we journeyed from start up to a full functioning 142 member staff."
B. W.Fortune 50 Company
Establishing best practices for ecommerce initiatives: “Has proven to be both diplomatic and efficient... a rare combination.”
M.R.Fortune 500 Company
Strategy development for technology services: “The importance and significance of TCG’s contribution to our company’s development of its strategy, focus and vision exceeded our expectations in all categories.”
G. P.Start Up
Strategy development for software company: “Their upbeat attitude exhibits itself, not only in the day to day interaction with our employees, but also can be found in a large portion of the strategy and planning process in which they participated.”
Digital marketing restructure: “The Cooper Group Inc. redeveloped our website. From concept to execution to project management, yielding a 50% increase in annual sales and tremendous increase in traffic.”
C.M.Small Consumer products
Marketing strategy development and execution: “I can recommend them without hesitation. I have come to know and respect their character, and excellent work product, through their entrepreneurial support for a private business venture.”
Marketing strategy development: “The Cooper Group, Inc. has been an integral part of our increased profit margins due to their Marketing consulting and management development activities.”
W.B.Small Business Services
Marketing strategy development: “In my estimation, Mr. Cooper, you and your staff at The Cooper Group, Inc. have set a new standard and increased bar of excellence for American business specializing in independent marketing and/or business strategy. Therefor, I would highly recommend The Cooper Group, Inc. to any corporation or independent party considering new business or marketing strategies.”