Featured Thinking

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The Complexities of Simplicity

December 1, 2016 by admin

As a technologist, I’m always fascinated by the amount of functionality that can be packed into a product. The more functionality, the better. Remember when everyone had a flip-phone and the chore it was to exchange phone numbers with someone. The event took about five minutes because people were forced to access the alphabets by […]

Guts are for Horror Movies

November 17, 2016 by admin

How many times have you heard someone say that they made a decision on a gut feeling? While it may seem that they had a unique perspective on a situation and knew instinctively how to move forward, that feeling cannot be explained, shared or repeated. What were the conditions that gave the person confidence that […]

There is a Hole in Your Big Data!

October 15, 2016 by admin

Before your mind goes adrift thinking about the number of times someone started an article using the phrase “Big Data”, just take a deep breath and brace yourself for a somewhat different perspective. The business world, government and academia cannot seem to get enough of big data and the analytic techniques that can be applied […]

Just In Time For Yesterday

September 9, 2016 by admin

The truth behind our low performance is not bound exclusively to our intellect. It is, however, directly associated with our perception of failure. When we try to avoid failure, we fail miserably. That statement is a bit counter intuitive, but allow me to explain. I once worked on a project that was well-defined and had […]

Get Out of The Weeds!

August 11, 2016 by admin

Recently, I had the pleasure of attending a friend’s retirement party. As is customary, everyone had great things to say about him. It’s expected and, truthfully, he was very deserving of the praise. One topic, however, was stated consistently as each presenter came forward to offer tokens from their experiences in the workplace. Many people […]

Just in Time for Yesterday

July 8, 2016 by admin

Have you ever wondered if your company could be leap years ahead of where it finds itself positioned in the present day? I wonder about this, way more than perhaps is healthy. After tons of endless planning meetings and dollars spent, I often ask myself why we seem to only make incremental progress. After my […]

Brand Surrogates

June 20, 2016 by admin

With the growing influence of retailers, consumers, supply chain, etc., leadership is forced to redefine the terms of brand management. These “indirect influencers” will take over a brand, driving customer perception and interaction. Historically, marketers’ sphere of influence and oversight would be enough to counteract this onslaught.  Today, digital elements and social media make it very difficult […]

Complex Simplicity

May 15, 2016 by admin

What do customers want?  They want products and services that are convenient and work for their intended use. In other words, they want  “simple” solutions.  However, marketers are confusing simple solutions with simple concepts.   Simple is defined as easily understood or done; presenting no difficulty. To the customers, it means it is easy to read and to use the intended benefits of […]

Just in Time for Yesterday

April 23, 2016 by admin

Just in Time for Yesterday Have you ever wondered if your company could be leap years ahead of where it finds itself positioned in the present day? I wonder about this way more than perhaps is healthy. After tons of endless planning meetings and dollars spent, I often ask myself why we seem to only […]

Over The Top Transportation

March 14, 2016 by admin

Over The Top Transportation It seems like just yesterday when there were wars between the cellular providers fighting for customers and attempting to beat out their competition by offering bundled deals. Customers won out in the end with lower prices for offered services – or did they? Chances are that your provider saddled your contract […]